Return and Refund Policy

Return and Refund Policy
Effective Date: 31-01-2025

1. Returns

We accept returns within 5 days of purchase if the item is unused, in its original condition, and with all original packaging. To initiate a return, contact us at [Insert Contact Email] with your order details.

2. Refunds

Once we receive and inspect the returned item, we will notify you about the approval or rejection of your refund. Approved refunds will be processed within 5 business days to the original payment method.

3. Exchanges

If you receive a defective or damaged item, please contact us at ownermauxshop@gmail.com within 5 days for an exchange.

4. Non-Returnable Items

Certain items such as perishable goods, personalized products, and gift cards cannot be returned.

5. Shipping Costs

Return shipping costs are the responsibility of the customer unless the return is due to a defect or error on our part.

6. Contact Us

For any questions regarding returns and refunds, please reach out to:

Maux Shop
ownermauxshop@gmail.com